Terms & Policies - Software Cornwall

Please find below our Privacy Policy, Website Terms of Use and Disclaimer, and our Cookies Policy

For membership terms please click here

Privacy Policy Software Cornwall Ltd

At Software Cornwall we respect your personal data and your right to privacy.   This privacy policy explains how we use any personal information we collect about you when you engage with us for our community, business and educational activities.

This applies to information we collect when engaging with you as a Supplier/Customer of products/services including:

  • Managing your membership of Software Cornwall
  • Attending Software Cornwall events
  • Engaging in Software Cornwall activities either in person or online
  • Visiting the Software Cornwall Website, Social Media Channels and Networks
  • Subscribing to Software Cornwall mailing lists

We may collect information about you including:

  • Name
  • Email
  • Address
  • Telephone
  • Company

We may also collect personal contact information when you voluntarily complete forms or communicate with us including:

  • Join our community through our membership form
  • Register for event tickets
  • Submit news, events and job vacancies to our website
  • Adding your CV to our CV Bank
  • For invoicing and payment

We collect information about you to process and manage your membership or when you engage in activities delivered by Software Cornwall Ltd.  We may communicate with you using your contact information to process and manage your engagement, and to deliver, or receive, products or services.

We will provide information about the collection and use of any personal data provided at the point of submission on forms and applications including and in addition to this privacy policy as required.  Further information is available upon request.

This policy does not apply where personal information is shared voluntarily in the public domain through Software Cornwall products, services or channels, for example when a news article is submitted to the public web site news feed and where you have provided a personal point of contact within its content.

Member & Community Communications

As part of your membership or engagement with Software Cornwall we invite you to opt in to updates and communications through our Community and Member email newsletters about our activities and events.  Our email newsletters and lists are opt in and managed through Mailchimp. You may unsubscribe anytime using the footer link in these emails.

Photography & Filming

We often have photography and filming at our events where your image may be captured and shared through our live stream broadcasts and media channels which we will disclose prior or during the activity.  We do respect your right to not be included in photography or filming on the day or to request removal. Please contact us.

Where our educational events are attended by under 16’s consent is collected prior to events from parent/guardian, please see further information about our educational activities below.

Information Systems

We store information securely and process it responsibly.  We use third party services to store and process your data including:

  • Website – WordPress :
    • We do not use cookies to collect personally identifiable information.
    • Our website uses cookies to collect anonymous data for Google Analytics.
    • Our website uses cookies to provide automatic login for members to access member administration features.
    • Information voluntarily submitted through forms on our website may be stored on the site.
    • We regularly update and maintain security on our website.
  • CV Bank – Personal Information submitted voluntarily to our CV bank is accessible to Software Cornwall members who subscribe to this service and maybe shared as part of our service to help you find employment.
  • Email Management and Newsletters : Mailchimp https://mailchimp.com/legal/privacy/
  • Document and File Management and Storage : Google Drive & Google Office, Office 365
  • Communication and Task Management – Trello & Slack
  • Events – Eventbrite, Meetup.com, Facebook https://www.eventbrite.co.uk/support/articles/en_US/Troubleshooting/eventbrite-privacy-policy?lg=en_GB
  • Finance – Xero, GoCardless, Paypal

We aim to ensure that all third party services used by Software Cornwall, operate and maintain data security and management that is compliant to relevant data regulation standards.

Access to third party systems and services is controlled by Software Cornwall Directors, with users allocated access and processing rights only to data which is essential to the performance of their role and inline with the terms of this privacy policy.

Sharing Information

  • We may share your information with delivery partners to enable the processing and delivery of products and services such as events.
  • We may share your information as requested and where specifically agreed with you as part of a Software Cornwall activity, communication or event.
  • We do not share your information unless it is to enable the delivery or processing of products and services.
  • We do not sell personal data to third parties.

Our website and communications often contain links to other websites or information, this privacy policy applies only to Software Cornwall collection and management of data.

Access to your information and correction

We want to make sure your information is accurate and up to date.  You may ask us to correct or remove information that you think is incorrect.  There is no charge to update or remove individual personal information on request.

You have the right to request a copy of the information that we hold about you.  If you would like a copy of some or all of your information, please contact us. There may be a small charge for this service if necessary.

How to Contact us

Please contact us if you have any questions about our privacy policy or information we hold about you.   As a small business we are not required to have a Data Protection Officer, however if you have any questions or queries please contact one of our directors directly.

Contact : Belinda Waldock, Director – belinda@softwarecornwall.org

Contact : Paul Massey, Director – paul@bluefruit.co.uk

General Email : info@softwarecornwall.org

Address : Software Cornwall, c/o Bluefruit Software, Gateway Business Centre Barncoose, Redruth TR15 3RQ Cornwall UK


We are always looking for ways to improve our systems and practices and we keep our privacy policy and management of data under regular review.

This policy was last updated on 25th May 2018.


Additional Information about our Partner Educational Programmes

Software Cornwall’s Educational programmes are run in partnership with Cornwall College, and as such these programmes are governed and managed primarily using Cornwall College data protection policies, especially when we are working with younger students under the age of 16.  Details can be found here https://www.cornwall.ac.uk/governance/your-information/

When applying for educational programmes where applicants are under 16 we ask for contact information of a parent or guardian in order to communicate information and details of events and activities.

For some of our educational funded activities we may request that participants confirm their date of birth to confirm eligibility for funded support.  This information is solely used for eligibility purposes or to identify if an applicant is under 16 and therefore parental/adult consent and communications are required.

Depending on an education participants route into the program, we may share some personal data with our funders and partners, namely Cornwall College, the Careers Enterprise Company and the Real Ideas Organisation. This is to confirm a participant’s ongoing eligibility and to monitor progress across programs.

With regards to data collected for our education program, we retain data for three years from the end of each funding programme.

Please contact us if you would like any further information or clarification. education@softwarecornwall.org


Website Terms of Use

Welcome to our website www.softwarecornwall.org. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which govern Software Cornwall’s relationship with you in relation to this website.

If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website may use cookies to monitor browsing preferences. If you do allow cookies to be used, information may be stored by us for use by third parties.  We do not use cookies to collect personally identifiable information.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use or submission of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • This website includes links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Web Site Disclaimer

The information contained in this website, www.softwarecornwall.org, is for general information purposes only.

The information is provided by Software Cornwall and our community and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Software Cornwall. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Software Cornwall takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.


Cookies In Use on This Site

Cookies and how they Benefit You

Like many websites, we use “cookie” technology to collect additional website usage data and to improve the site. A cookie is a small data file that we transfer to your computer’s hard disk.

We do not generall use cookies to collect personally identifiable information of visitors to our website, please see below for details if you are a member/contributor to the Software Cornwall website.

We do use cookies to measure website usage via Google Analytics. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.  This does not include personal information.


Member Login

We use cookies to store your website login authentication details which enables us to remember who you are so you don’t have to login every time you come back to the site.

Our cookies help us:

  • Make our website work as you’d expect
  • Save you having to login every time you visit the site
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Continuously improve our website for you

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

You can learn more about all the cookies we use below


Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can, however doing so will likely mean that our site will not work as you would expect.


More about our Cookies

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes plugins and widgets which use cookies.

Disabling these cookies will likely break the functions offered by these third parties


Website Function Cookies

Google Analytics – Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before.  This cookie is anonymous and does not collect any personal data.


Member Login & Plugins – WordPress

We use cookies to make our website work including:

  • Determining if you are logged in or not
  • Supporting your use of our web site features

There is no way to prevent these cookies being set other than to not log in or use our site features.


Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites



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